The acting and characters work effectively in their designated roles. Both Jennifer Connelly and Dougray Scott are convincing as a troubled couple but also show their love for their daughter as well. Seriously though, poor Dahlia - she goes through so much throughout the running time. On top of that after Dahlia moves to the new city, she's hit with a lawsuit by Kyle so she hires Jeff Platzer (Tim Roth) as her lawyer. Platzer probably shows her the most respect (other than Ceci). The duo of John C. Reilly and Pete Postlethwaite as the apartment managers demonstrates what happens when people don't take care of the property. The best actor of the bunch goes to Ariel Gade. She's the highlight of the feature just because how strong her character is at such an early age. How does one even deal with the events put onto them so well without cracking? It is also because of her innocent nature that she feels like the only one who doesn't have such a dim outlook on life. The ghost is played by Perla Haney-Jardine and although she's doesn't shine as much as Gade, she is creepy.
The continuity errors to the script belong to Haney-Jardine's ghost role. Whenever the ghost is around, water begins to get pitch black and gross. However at first, it seems it's only the water in the apartment. Yet when Ceci's at school, the ghost can make the water dark there too – how? This brings in the other question. Most ghosts are bound by which the place they thrived as a human being. So why is it that she can move to the school but yet is bound only by the apartment? Not making sense here. Another good question that isn't answered (non-continuity related) is where are all the tenants at Mr. Murray's complex? Practically nobody shows his or her face. Does anyone live there and if they do where are they? The creep factor is definitely alive in this film though. Besides the fact that the rating is PG-13, there are a number of good scenes that just involve establishing shots of various places in Dahlia's apartment suite. Plus with the fact that the whole apartment owned by Mr. Murray doesn't look the best, it just adds to the uneasiness of what is being portrayed. Thankfully, there are not a lot of jump scares to this feature.
Its writing has some big plot holes that don't make sense but it doesn't drag the film down entirely. The characters are believable, the creepiness is there (without a ton a of jump scares), the camerawork matches the mood of the story and the music is hauntingly memorable.
Points Earned --> 6:10